Self-service

Self-service is the practice of serving oneself, usually when making purchases. Aside from Automatic Teller Machines, which are not limited to banks, and customer-operated supermarket check-out,, labor-saving of which has been described as self-sourcing, there is the latter's subset, selfsourcing and a related pair: End-user development and End-user computing. Self-service is the practice of serving oneself, usually when making purchases. Aside from Automatic Teller Machines, which are not limited to banks, and customer-operated supermarket check-out,, labor-saving of which has been described as self-sourcing, there is the latter's subset, selfsourcing and a related pair: End-user development and End-user computing. Note has been made how paid labor has been replaced with unpaid labor, and how reduced professionalism and distractions from primary duties has reduced value obtained from employees' time. Over a period of decades, laws have been passed both facilitating and preventing self-pumping of gas and other self-service. Self-service is the practice of serving oneself, usually when purchasing items. Common examples include many gas stations, where the customer pumps their own gas rather than have an attendant do it (full service is required by law in New Jersey, urban parts of Oregon, most of Mexico, and Richmond, British Columbia, but is the exception rather than the rule elsewhere). Automatic Teller Machines (ATMs) in the banking world have also revolutionized how people withdraw and deposit funds; most stores in the Western world, where the customer uses a shopping cart in the store, placing the items they want to buy into the cart and then proceeding to the checkout counter/aisles; or at buffet-style restaurants, where the customer serves their own plate of food from a large, central selection. In 1917, the US Patent Office awarded Clarence Saunders a patent for a 'self-serving store.' Saunders invited his customers to collect the goods they wanted to buy from the store and present them to a cashier, rather than having the store employee consult a list presented by the customer, and collect the goods. Saunders licensed the business method to independent grocery stores; these operated under the name 'Piggly Wiggly.' Self-service is over the phone, web, and email to facilitate customer service interactions using automation. Self-service software and self-service apps (for example online banking apps, web portals with shops, self-service check-in at the airport) become increasingly common. Self-sourcing is a term describing informal and often unpaid labor that benefits the owner of the facility where it is done by replacing paid labor with unpaid labor. Selfsourcing (without a dash) is a subset thereof, and refers to developing computer software intended for use by the person doing the development. Both situations have aspects of Self-service, and where permitted involve benefits to the person doing the work, such as job & personal satisfaction, even though tradeoffs are frequently involved, including long term losses to the company.