Analysis of Users of the Citizen Support Offices of the Trás-os-Montes Digital Project

In north-eastern Portugal, the Tras-os-Montes Digital project aims to fight the digital divide in disadvantaged rural communities. To this effect, the project created a network of Internet-Access Points, promoted by a network of professionals – County Extension Agents. This paper presents an analysis of data from the use of such Internet-Access Points, and also some reflection on their use by the population. There is also a companion paper in this publication, “Exploration Network of the Tras-os-Montes Digital Project”, where the organizational and management methods are presented in more detail. Such methods were behind the results presented here.