Managing Organizational Behavior

Preface. 1. Introduction. An Historical View of Contemporary Organizational Behavior. Organizational Theory. Organizational Behavior. Current Trends and Challenges. Managing Organizational Performance. Plan of This Book. 2. Personality and Individual Differences. Personality. The Bases of Personality. Approaches to Learning. Personality in Organization Settings. 3. Attitudes, Perception and Judgement. The Nature of Attitudes. Why Attitudes Are Important. Cognitive Dissonance. Perception. Judgement Tendencies. 4. Organizational Accommodation: Socialization, Careers and Commitment: Careers and Career Paths. Organizational Socialization. Organizational Commitment. Diversity and Work in Organizations. 5. Theories of Motivation. Need Theories of Motivation. The Job Characteristics Approach. Achievement / Power Theory. Reinforcement Theory. Goal Setting Theory. Justice Theories of Motivation. 6. Applied Motivation Theories. Management by Objectives. Positive Reinforcement Programs. Gainsharing. High Involvement Organizations. 7. Stress in Organizations. Stress and Coping. Stress Manifestations. Sources of Stress. Stress and Individual Differences. 8. Group and Team Performance Environment. Why Groups Form. Types of Groups. A Model of Group Effectiveness. The Group Performance Environment. 9. Group Process and Effectiveness. Group Development. Group Norms. Group Cohesiveness, Cooperation and Competition. Social Influences. What Makes Groups Effective? 10. Conflict. The Nature of Conflict. Conflict Reaction Styles. Diagnosing Conflict. Improving Organizational Response to Conflict. 11. Decision Making. Characteristics of the Decision Process. Models of Decision Making. Improving Individual Decision Making. Improving Group Decision Making. 12. Cultures: National and Organizational. The Hofstede Model of National Cultures. Organizational Consequences of Cultural Differences. Organizational Culture. Types of Organizational Culture. Organizational Culture - Special Cases. 13. Organization Structure and Design. The Nature of Organization Structure. Organization Environments. Organization Design. Formal Organization Structures. 14. Power and Politics in Organizations. The Bases of Influence. Acquiring and Maintaining Organizational Based Influence. Acquiring and Maintaining Personal Based Influence. Using Managerial Power in Organizations. 15. Leadership in Organizations. Trait Approaches to Leadership. Behavioral Approaches to Leadership. Contingency Theories of Leadership. Process Theories of Leadership. Substitutes for Leadership. 16. Organizational Change. How Our Work Life Is Changing. Resistance to Change. Stages of Successful Change. Helping Individuals Cope with Change. Implementing Change. Glossary. Index.