Impact of digitalisation and the on-demand economy on labour markets and the consequences for employment and industrial relations. Final Study. CEPS Special Report, August 2017

Digitalisation is transforming business landscapes and the world of work and redefining the boundaries of production, consumption and distribution. This has created tremendous opportunities, as new products, processes and techniques have emerged, but has also created threats, as new ways of employment pose new challenges to employers and employees. The overall consequences for labour markets, however, are still uncertain, which is reflected in the wide variation in the outcomes of the existing research. The initial government responses appear to be reactive rather than proactive, and targeted towards mitigating the side effects of digitalisation instead of aiming to reap its potential benefits.