The impact of digital solutions on organisational onboarding practice : a case study of a Saudi-Arabian organisation

This research in progress attempts to investigate the impact of digital tools on organisational onboarding practices within the context of a telecommunication company in Saudi Arabia. The research responds to the call for more studies on how digital technologies can improve employee onboarding practices. Using a qualitative methodology, semi-structured interview data will be gathered from new employees to examine how the use of digital tools has enhanced the onboarding practices and its subsequent impact on their engagement and retention. Furthermore, the research aims to contribute to a better understanding of how digital tools can be used to enhance the experiences of employees during the onboarding stage and provide future research on how digital tools change employees’ onboarding experiences. In this research, the words “digital technologies”, “digital tools” and “digitalisation” are used interchangeably.