Financial inclusion in Colombia. Analysis of its evolution in terms of relative efficiency

This research analyzes the situation and evolution of financial inclusion in Colombia from a different point of view: from that of relative efficiency, which manages the financial entities as a specific -not global- object of analysis. Given this point of view and the methodology used, this is a pioneering research. The methodology used is Data Envelopment Analysis (DEA), an advanced linear programming methodology that provides a single index of relative efficiency for each of the units studied through a doubleoptimization process, with the advantage of analyzing the variables in a scenario of multi-resource use and obtaining multiple outputs. It answers the following questions: what kind of entity is efficient and in what amount for each year? What results are obtained when comparing the behavior, in terms of relative efficiency, of the years 2013 and 2014? the results in the comparison show that globally there is deterioration in the behavior of the relative efficiency of the evaluated institutions, that is, units withhigh indexes decrease and units with low indexes increase.