Bibliometric Analysis of Benchmarking Literatures at Home and Abroad on the Basis of CNKI Database

The study is aimed to explore the overall developing trend of benchmarking and to offer references to subsequent studies in this field. Based on CNKI database in Chinese, the research studies the literatures of benchmarking from a two-way perspective of home and abroad, which is proceeded by means of systemic analysis of benchmarking and bibliometric analysis of sample data. It reveals that there is a remarkable decline in studies on benchmarking, in addition, furthermore, there are deficiencies of paradigms recognized by academia, theoretical creation and sound benchmarking theoretical system, as well as strong capability to direct businesses and enterprises in China. The study puts forward four suggestions to solve the problems and to promote benchmarking.