E-Learning and Industry 4.0: A Chatbot for Training Employees

Within what is called the Fourth Industrial Revolution, one of the problems that companies encounter frequently, in order to ensure themselves and their products and services over time, is the need for continuous training of the people who work in synergy for them. If continuing education is a problem, e-learning is its natural solution. The research concerns the realization of a system capable of providing a constant, reliable, and friendly help through a practical and nice chatbot based on context processing. In particular, the proposed chatbot acts as a reminder and follows the user during his personal corporate training, ready to provide, when needed, the necessary and useful teaching material to complete the educational course.