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Dealing with the paradoxes of customer opinion for effective decision support in churn management
Dealing with the paradoxes of customer opinion for effective decision support in churn management
2018
Ayodeji O.J Ibitoye
Olufade F. W. Onifade
Chika O Yinka-Banjo
Keywords:
Management science
Decision support system
Business
Knowledge management
Correction
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