A Socio-Technical System Perspective on Sustainable Organizational Effectiveness A PRISMA Systematic Review

2020 
Background. In fast paced era of 21st century, attaining and maintaining organizational effectiveness is achallenging task for the leaders and strategists. This systematic review intended to assess the modes ofachieving effectiveness, from the existing literature across various disciplines and backgrounds.Methods. Relevant literature was identified from EBSCO, Web of Science, Scopus and ScienceDirect fromtheir start to June 2019. Studies were selected on the basis of their relevance to organizational effectivenessand its determinants, especially in relation to sustainability in contemporary age. A sociotechnical systemperspective was opted while reviewing and discussing the effectiveness studies.Results. We identified 614 studies, of which 59 studies (12 countries) were used for the study. The studyfound various antecedents, predictors, barriers and outcomes of a sustainable organizational effectiveness.The study highlighted sociotechnical perspective introducing the social and technical subsystems in anorganization, keeping in view the needs of industrial revolution 4.0. It was suggested that a synergy betweensocial and technical subsystem may result in sustainable organizational effectiveness, effectiveness incontext of higher education institutions.Conclusions. A synergy between social and technical subsystems leads to sustainable organizational
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