AI for Solution Design

Kristof Kloeckner,John S. Davis,Nicholas C. M. Fuller,Giovanni Lanfranchi,Stefan Pappe,Amit M. Paradkar,Larisa Shwartz,Maheswaran Surendra,Dorothea Wiesmann

AI for Solution Design

2018

Kristof Kloeckner
John S. Davis
Nicholas C. M. Fuller
Giovanni Lanfranchi
Stefan Pappe
Amit M. Paradkar
Larisa Shwartz
Maheswaran Surendra
Dorothea Wiesmann

Before we explain how AI could be leveraged to dramatically transform the Solutioning phase, it is important to outline the role of this phase across the Service Delivery lifecycle as well as the major personas involved.

Keywords:

Systems engineering
Persona
Service delivery framework
Business
Process management
Computer science

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