Corporate social responsibility practices of business firms in Dubai during the COVID-19 pandemic

During the first quarter of 2020, COVID-19 spread worldwide, claiming lives of thousands of people every day This marked the beginning of all emergency and business continuity plans around the world This study attempts to study people's awareness of CSR practices among business firms in Dubai and investigate people's evaluation of these CSR practices during the COVID-19 pandemic The study employs a quantitative research method and mainly uses questionnaires for data collection 199 respondents are selected from different business firms in Dubai Expert interviews are also conducted for triangulation purposes It involves the Dubai community with various backgrounds and status This study shows that a large scheme of the Dubai community has a decent level of expertise in sustainability and corporate social responsibility It also shows that firms that have implemented CSR before the crisis will mostly be better suited to play a supportive role for government and society during the crisis © Abubaker Mousa Eltoum, Aminurraasyid Yatiban, Rusdi Omar, Rabiul Islam, 2021