Pomoc dětem a dospívajícím v nesnázích prostřednictvím telefonické krizové intervence.

The subject of this thesis is the assistance to children and juveniles in distress by telephonic intervention. In the theoretical part, I am looking into the complicated life situation of children and juveniles and proposing possible solutions for consencutive handling of these situations. In the second part of the thesis, I am describing the actual research aimed to find out, whether the children would use the hot line assistance to cope with their problems and also to trace the most frequent reason for calling the hot line.