Organizational Changes as a Result of Computerization — The Peijas-Rekola Case

Computer-supported communication takes place in the form of appointment scheduling, storing information in the patient’s Medical Record and retrieving information from it, ordering laboratory tests and responding with test results. Peijas-Rekola hospital in the city of Vantaa, southern Finland, started to operate the Summer of 1990. As a new institution it had the opportunity to overcome old and rigid procedures and to develop innovative new ones. It was a major objective throughout the planning period to utilize computer technology to help cooperation and communication, both within the hospital and between different health care units in the region.