Toward a Social Interaction View of Organizational Citizenship Behavior

Current research on OCB has not paid sufficient attention to mutual exchange processes between actors and recipients. This symposium brings together five papers that shed light on how actors and recipients interact to exchange feedback and create favorable social environments in which OCB can thrive. Benefits of Receiving Gratitude for Helpers: Daily Investigation of Proactive and Reactive Helping Presenter: Hun Whee Lee; Michigan State U. Presenter: Jacob Cline Bradburn; Michigan State U. Presenter: Russell Eric Johnson; Michigan State U. Presenter: Chu-Hsiang Chang; Michigan State U. Help Not Wanted: The Role of Social-Loafing Concerns in Help Acceptance Presenter: Andrea L. Hetrick; U. of Georgia Presenter: Brian James Hoffman; U. of Georgia Say It as It Is: Key Determinants of Voice Endorsement Presenter: Chak Fu Lam; Suffolk U. Presenter: Cynthia K Lee; Northeastern U. Presenter: Yang Sui; U. of Science and Technology Beijing A Social Identity Perspective on Shared Leadership and Team OCB Presenter: ...