Expectation Differences Between Students and Staff of Using Learning Analytics in Finnish Universities

The aim of this paper is to examine and discuss the dissonance between expectations and hopes towards utilising learning analytics in Finnish universities. The analysis is based on data collected among Finnish university students and staff in spring 2019. As a key result we present, that the university staff found it important that all data and information should and could be used for various planning, management and counselling purposes. At the same time student found it unnecessary or even harmful to allow university staff examine their personal data. We therefore propose that universities should develop and implement specific policy for using of analytical data.