Communication toolkit for hospitals

This master thesis presents the design of a visual library for Mijksenaar to communicate wayfinding together with hospitals facility managers. In this thesis an analysis of wayfinding in hospitals is conducted together with an observation of the current way in which Mijksenaar communicates with facility managers throughout the different phases of the project. The analysis outlined three communication gaps in the way Mijksenaar communicates their user centered approach on wayfinding. These gaps were addressed with a new visual language that Mijksenaar can use in meetings to meet the client expectations and at the same time to express the uniqueness of their user focused approach on wayfinding.