The exploration of attributes aligning supply chain strategy & resilience execution
2014
This research aims to characterize and measure
hierarchical, functional and geographical alignment within an
organization in an effort to understand the individual's attributes
of resilience within the broader organization's business strategy.
In partnership with a multinational chemicals manufacturer, data
was collected from product supply organizations through interviews,
surveys and case discussions, in an effort to understand resilience
awareness and strategic alignment. The results are primarily used
to quantify differences between strategic direction set by
executives and the tactical execution of individual contributors.
Secondary analysis examines correlations in responses, and further
compares results by segmenting respondents by level within the
organization, tenure with the company, functional role and cultural
background. Data collected through this study identifies a
difference between the attitudes and perceptions of executives and
those of individual contributors. Understanding this misalignment
is important as external research has found that there can be a
permanent market capitalization loss of 5-10% after an announcement
of a major supply disruption. Whether the disruption is due to a
geological event or a political uprising, being prepared to respond
to such disruptions is critical in today's complex business
environment. Corporate culture, strategy, and people are the
fundamental building blocks to ensuring alignment across all levels
of an organization, enabling a unified, systematic and effective
approach when responding to supply disruptions.
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