Quality management in new automotive supply chains: a study of select Indian auto component SMEs

As the Indian auto component industry has matured, SMEs have emerged as strong contributors to the overall output of this industry in the country and have a significant share in the exports of the industry. The present paper aims to study the extent of quality management implementation in Indian auto component SMEs and to further examine the association between organisational cultural values and the extent of quality management principles practiced in this sector. Results indicate a higher level of implementation of all quality principles in these SMEs. In addition, values of organisational culture and principles of quality management were found interrelated; however, each dimension of culture is related to seven quality management principles in different manner.