Innovation through Design Game - A Development Process

This study examines the development of an mHealth solution to help avoid non-adherence amongst users of prescription medication. The most frequent cause to non-adherence in medical treatments is neglect. With the increasing use of smartphones, this solution model based on a smartphone application is believed to have the potential to offer an appropriate solution to this problem. The design phase was designed around an User Innovation Management approach which included one workshop. This workshop consisted of a design game session alongside a Wizard of Oz inspired sketch session. These sessions provided insight into the necessary functions and requirements for the application. The users expressed their wishes for alarm and calendar functions to organize their prescription plans, and an automatically updated medication list of their prescriptions through the Shared Medication Record. Despite the potential lack of informants, it was reported that the chosen approach helped discover a new way of establishing contact between the primary and secondary sectors to the users which in the end is supposed to prevent the non-adherence in the treatment plans.