Major Risks, Uncertain Outcomes: Making Ensemble Forecasts Work for Multiple Audiences

AbstractWhen extreme river levels are possible in a community, effective communication of weather and hydrologic forecasts is critical to protecting life and property. Residents, emergency personnel, and water resource managers need to make timely decisions about how and when to prepare. Uncertainty in forecasting is a critical component of this decision-making, but often poses a confounding factor for public and professional understanding of forecast products. A new suite of products from the National Weather Service’s Hydrologic Ensemble Forecast System (HEFS) provides short- and long-range forecasts, ranging from 6 h to 1 yr, and shows uncertainty in hydrologic forecasts. To understand how various audiences use and interpret ensemble forecasts showing a range of hydrologic forecast possibilities, a research project was conducted using scenario-based focus groups and surveys with community residents, emergency managers, and water resource managers in West Virginia and Maryland. The research assessed the...