LA FIGURA DEL TUTOR EN LA UNIVERSITAT OBERTA DE CATALUNYA: LA EXPERIENCIA DE PSICOLOGIA Y PSICOPEDAGOGÍA

This work presents the tutorial model at the Open University of Catalonia, especially how it is organised at the Psychology and Psychopedagogy degrees. Tutorial action at UOC is conceibed as a mentor role which provides constant personalised support and guide to the student all along his/her academical life in the University. The tutorial action needs to be adapted to the student’s progress. Thus, it has to come from a Welcome Tutorial Action, to a Beginning Tutorial Action, and a Monitoring Tutorial Action. The present work describes the main tutorial actions as well as the available resources in each of these three tutorial phases. One the most important agents implied in coordinating the tutorial action is what we call the tutorial working group. It designs, unfolds and constantly reviews the tutorial plans in each degree. These plans structure and facilitate the guiding role of the tutor by specifying which are the objectives, the actions and the tools to use in each tutorial phase. Finally, the main instruments to guarantee a quality tutorial action are described.