The Role of Innovativeness in Mediating the Relationship Between Overall Quality and User Satisfaction Among the Financial Information Systems in Yemen

The government utilizes the development of ICT in providing public facilities through a financial information system. Therefore, all public services become integrated, thus generating profits such as cost and time efficiency. This research focuses on the uneven application of financial information systems (FIS) in various regions and identifies factors that support such services’ optimization. This research explains the model of financial information systems adoption by expanding the technology acceptance model with self-efficacy and system quality. If people perceive that financial information systems are accessible and believe that they can operate the system, they will use it properly. Besides, the quality of the FIS is also the determinant of smart-government implementation. The more quality of the system provided, the more the number of people who use the system.