Understanding the relationship among motivation to attend, satisfaction, and loyalty of medical convention attendees
2017
ABSTRACTThe purpose of this study is to examine the relationship among convention attendance, satisfaction, and loyalty of medical convention attendees. The data were compiled after a major medical conference held in Las Vegas in 2015. A total of 1,091 completed surveys were evaluated using structural analysis. The study indicated that attendee's motivation for attendance was significantly different than other studies that utilized different target markets. It was found that motivation impacted satisfaction which in turn influenced desire to attend future conventions. This study also provides discussions and implications for convention research and industry practices.
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