Trust-based route planning for automated vehicles

Several recent works consider the personalized route planning based on user profiles, none of which accounts for human trust. We argue that human trust is an important factor to consider when planning routes for automated vehicles. This paper presents the first trust-based route planning approach for automated vehicles. We formalize the human-vehicle interaction as a partially observable Markov decision process (POMDP) and model trust as a partially observable state variable of the POMDP, representing human's hidden mental state. We designed and conducted an online user study with 100 participants on the Amazon Mechanical Turk platform to collect data of users' trust in automated vehicles. We build data-driven models of trust dynamics and takeover decisions, which are incorporated in the POMDP framework. We compute optimal routes for automated vehicles by solving optimal policies in the POMDP planning. We evaluated the resulting routes via human subject experiments with 22 participants on a driving simulator. The experimental results show that participants taking the trust-based route generally resulted in higher cumulative POMDP rewards and reported more positive responses in the after-driving survey than those taking the baseline trust-free route.