Identifying the impact of cultural value on the perceived organizational support framework

Drawing on the organizational support theory, this article aims to address the challenges multinational enterprise (MNEs) face in cross-cultural management. This article is composed of two studies. In the first study, given the role of perceived coworker support (PCS) is frequently ignored, we highlight the salient role of PCS when employees form the perceived organizational support (POS), especially in the case of employees with collectivistic cultural characteristics. More specifically, we theorize that if employees face large cultural dissimilarity with their supervisor, PCS plays a more significant role than does PSS when they perceive organizational support. The results of the first study support the notion that both supports received from a supervisor and coworkers play critical roles in forming the employees’ POS. Regarding the cultural dissimilarity, the proposed hypotheses are not supported due to the relatively fewer respondents working with foreign supervisors. In the second study, this paper r...