Smart Transcription

The Intelligent Voice SmartTranscript is an interactive HTML5 document that contains the audio, a speech transcription and the key topics from an audio recording. It is designed to enable a quick and efficient review of audio communications by encapsulating the recording with the speech transcript and topics within a single HTML5 file. This paper outlines the rationale for the design of the SmartTranscript user experience. The paper discusses the difficulties of audio review, how there is large potential for misinterpretation associated with reviewing transcripts in isolation, and how additional diarization and topic tagging components augment the audio review process.