Adoption of an Authentication System: Is Security the Only Consideration?

Despite the development of novel authentication systems, organizations today, are much relying on traditional passwords as their main authentication method for employees’ access to their internal systems, and the adoption of a variety of alternatives has been slow. Taking a decision-making perspective, this study aims to bring new insights to the organizational adoption of novel authentication systems. Results indicate that usability, deployability and security, as innovation characteristics of authentication systems, increase decision makers’ intention to adopt an authentication scheme. Usability has the strongest effect. Further, for the organizations that are more IT-intensive, the effects of usability and security features on adoption intention are stronger