Measuring client experiences in youth support; A descriptive study of measurement systems used in the region of Twente for measuring client experiences in youth support

Since first of January 2015 municipalities are responsible for (nearly) whole youth support as a result of the transition of youth care and the new Juvenile law. One of the new responsibilities is that municipalities are obliged to measure client experiences in youth support. On behalf of Kennispunt Twente a descriptive study is conducted of measurement systems that are used in youth support. The aim of this study is to determine the characteristics of the measurement systems that are used for measuring client experiences in youth support, and to find out what, according to youth support providers, is important during these measurements so municipalities can benefit from this.