Framework for ethical and acceptable use of social distancing tools and smart devices during COVID-19 pandemic in Zimbabwe

Abstract Despite the successful development of vaccines, coronavirus disease (COVID-19) continues to present unprecedented challenges. Besides the ongoing vaccination activities, many countries still rely on measures including social distancing, contact tracing, mandatory face masking among others. Several digital technologies such as smart devices, social distancing tools, smart applications have been adopted to enhance public adherence to reduce secondary transmission. Such technologies use health data, symptoms monitoring, mobility, location and proximity data for contact tracing, self-isolation and quarantine compliance. The use of digital technologies has been debatable and contentious because of the potential violation of ethical values such as security and privacy, data format and management, synchronization, over-tracking, over-surveillance and lack of proper development and implementation guidelines which subsequently impact their efficacy and adoption. Also, the aggressive and mandatory use of large-scale digital technologies is not easy to implement, adhere to and subsequently difficult to practice which ultimately lead to imperfect public compliance. To alleviate these impediments, we analysed the available literature and propose an ethical framework for the use of digital technologies centred on ethical practices. The proposed framework highlights the trade-offs, potential roles and coordination of different stakeholders involved in the development and implementation of digital technologies, from various social and political contexts in Zimbabwe. We suggest that transparency, regular engagement and participation of potential users are likely to boost public trust. However, the potential violation of ethical values, poor communication, hasty implementation of digital technologies will likely undermine public trust, and as such, risk their adoption and efficacy.