Configuration Design of Product Service System for CNC Machine Tools

Product service system is a combination of product and services to meet the customer requirements. Configuration design is the key process of product service system development. This paper studies the configuration design of product service system for CNC machine tools. The research explores the configuration design process of product service system development, analyzes the retrieval method of product service system schemes, determines the configuration sequence of product modules and service modules by depth-first algorithm, uses fuzzy priority algorithm to produce product scheme, applies genetic algorithm to generate service scheme, and finally integrates product scheme and service scheme to obtain whole scheme of product service system. With CNC machine tools as an example, this paper verifies the feasibility and validity of proposed method.