Management system requirements for quality costs in the automotive industry

In the article, the requirements of IATF 16949 in terms of quality costs in the automotive industry have been presented. The obligatory requirements are the need to identify, calculate and report only costs of poor quality – internal and external. In addition, the requirement is to demonstrate the relationship between the objectives of individual processes or activities identified in the organization with the vision, mission and strategy of the company. To illustrate this relationship, the organization used a balanced scorecard (BSC). The methodology of conduct in this area has also been presented in the article.