Concept Model: Analysis of Factors on Intention and Decisions on the Use of Smart Tourism Applications

Technology is evolving so fast that it reaches the tourism sector. The influence of technology is using smartphones to access information about destination tourism destinations in a smart way. Therefore, this study aims to understand the factors that influence psychologically that provide a basis for a person to have a user's intention to adopt and use the application when traveling in search of destination tourist destinations. The method used is using literature studies in reputable database articles or journals from Scopus, science direct, IEEE explore, etc. This study finds the Extended Unified Theory of acceptance and use of technology (UTAUT2) as the basis for adding trust and risk variables. The variables used are based on existing theories, so this study uses the variables Facilitating Conditions, Hedonic Motivations, Performance Expectancy, Effort Expectancy, Social Influence, Price Value, Habit, Trust, and risk. This variable can also play a role in helping to analyze factor influence to use smart tourism application, and promotional activities are carried out by developing smart tourism applications effectively and dynamically later.