Value creation in blockchain-driven supply chain finance

Abstract The objective of this study is to explore the blockchain-enabled value creation process in supply chain finance (SCF). We analyze the roles of participants (who?), motives (why?), resources (what?), and practices (how?) through the lens of service-dominant logic and social exchange theory. We conducted an exploratory case study of a blockchain-based platform that offers SCF solutions for supply chain partners and interpreted the results through a series of qualitative analyses. The results prove that the blockchain-driven SCF solution provides services to its customers by applying key resources and conducting corresponding practices, which create value for the participants through meeting their motives.