A fuzzy synthetic evaluation of vulnerabilities affecting supply chain resilience of industrialized construction in Hong Kong

Purpose Demands for Industrialized Construction (IC) have intensified with growing construction industry imperatives to (A) boost performance;(B) reduce reliance on "in-situ and on-site" operations;and (C) strengthen supply chain resilience (SCR) not just for survival but also to fulfill obligations to clients in the coronavirus disease 2019-induced (COVID-19-induced) "new normal". In addressing these imperatives, this paper targets more effective leveraging of latent efficiencies of off-site-manufacture, based on findings from a Hong Kong (HK)-based study on assessing and improving SCR in IC in a high-density city. Design/methodology/approach Starting with the identification of critical supply chain vulnerabilities (CSCVs), this study developed a multilevel-multicriteria mathematical model to evaluate the vulnerability levels of IC supply chains (SCs) in HK based on an in-depth questionnaire survey followed by experts' inputs and analyzing them using fuzzy synthetic evaluation (FSE). Findings The overall vulnerability index indicates that IC in HK is substantially vulnerable to disruptions, while production-based vulnerabilities have the highest impact. Top management attention is needed to address these CSCVs in IC in HK. Originality/value To the authors' knowledge, this is the first structured evaluation model that measures the vulnerability level of IC, providing useful insights to industry stakeholders for well-informed decision-making in achieving resilient, sustainable and performance-enhanced SCs.