Job Burnout among Employees of Thailand's Public Warehouse Organization, Ministry of Commerce

This study examines the job burnout level among the employees of Thailand’s Public Warehouse Organization (PWO), a state enterprise under the supervision of the Ministry of Commerce, and compares the burnout levels experienced by the PWO employees of different genders, ages, marital statuses, educational levels, employment types, employment durations, and monthly earnings. The sample of 187 PWO employees is surveyed by means of questionnaire. Frequencies, percentages, means, standard deviations, t-statistics are analyzed, and methodologies include the one-way analysis of variance (ANOVA) and Tukey’s Multiple Comparison Test. Results show that the job burnout level among the PWO employees is moderate, with the mean level stands at 2.91 in the scale of 5. When multiple aspects of job burnout are considered, it is found that the feeling of reduced personal accomplishment is averaged at 3.48, emotional exhaustion at 2.91, and depersonalization at 2.34. It is also found that the difference in the overall job burnout level among the PWO employees with different personal attributes, as listed above, is not statistically significant. The feeling of reduced personal accomplishment is, however, different among the PWO employees of different ages as well as different employment statuses, with the difference being statistically significant at the 0.05 significance level. Similarly, at the 0.05 significance level, emotional exhaustion is experienced differently between the PWO employees of different educational levels.