The POP-DOC Loop: A continuous process for situational awareness and situational action

Abstract Among the most critical challenges crisis leaders face is evaluating “the situation”—what is happening and what to do about it. Extensive scholarship on Situational Awareness (SA) has identified a gap: a disciplined process for achieving accurate SA. Further, SA only addresses the first half of that situation equation; awareness is necessary, yet not sufficient, unless linked to and integrated with meaningful decisions and actions. The POP-DOC Loop is a six-step SA tool that combines analysis and action into a continuous process. The analytic side is Perceive, Orient, Predict. The Action side is Decide, Operationalize, Communicate. POP-DOC builds upon Boyd's Observe, Orient, Decide, Act, or OODA Loop. OODA evolves from and focuses upon military command-and-control contexts, though it is applied in other settings as well. The advance design of POP-DOC incorporates a wider range of human factors, including neuro- and decision science research, in order to equip leaders to build SA in high-stress, high-stakes, evolving, and unpredictable situations.