A Conceptual Framework for a Communication and Collaboration Platform Within a European Transnational Logistics Knowledge Cluster of Universities and Companies

The need for the logistics sector to timely respond to the increasing requirements of a globalised and digitalised world relies greatly on the competences and skills of its labour force. It becomes therefore essential to reinforce the cooperation between universities and business partners in the logistics and supply chain management fields across the European region and to build a logistics knowledge cluster supported by a communication and collaboration platform to foster continuous learning, skill acquisition and experience sharing anytime anywhere. In this paper we focus on designing the conceptual and technical framework for a communication and collaboration platform with the aim to establish the communication pipelines between the partner institutions, facilitating user interactions and exchange, leading to the creation of new knowledge and innovation in the logistics field. This framework is based on the requirements of the three main stakeholders: students, lecturers and companies, and consists of four functional areas defined according to the platform operational requirements. A working prototype of the platform was developed using the Moodle learning management system and its core tools to determine its applicability and possible enhancement requirements. In the next stages of the project some additional tools like a knowledge base and the integration of the partners’ learning management systems to form the logistics knowledge cluster will be implemented.