Perceived risk of using shared mobility services during the COVID-19 pandemic

Abstract The COVID-19 pandemic has caused our daily routines to change quickly. The pandemic provokes public fear, resulting in changes in what modes of transport people use to perform their daily activities. It is imperative for transportation authorities to properly identify the different degrees of behavioral change among various social groups. A major factor that can substantially explain individuals’ behavioral changes is the personal risk perceptions toward using shared mobility solutions. Thus, this study explores the risk that individuals perceive while using public transit and ridesharing services (as the most widespread forms of shared mobility) during the COVID-19 pandemic. To do so, we designed and implemented a multidimensional travel-behavior survey in the Chicago metropolitan area that comprises socio-demographic information and retrospective questions related to attitudes and travel behavior before and during the pandemic. Utilizing a bivariate ordered probit modeling approach to better account for the potential correlation between unobserved factors, we simultaneously modeled the perceived risk of exposure to the novel coronavirus in case of riding transit and using ridesharing services. A wide range of factors is found to be influential on the perceived risk of using shared mobility services, including the socio-demographic attributes, built environment settings, and the virus spread. Further, our results indicate that the mitigation strategies to increase the ridership of shared mobility services should be adaptive considering the spatial variations.