Help through crisis : final evaluation report for Salford Citizens Advice

This final evaluation report is based upon the progress and outcomes of the HtC project over a five year period (2017-2021). The final evaluation report presents the overall findings based upon five years of data collection and analysis. Inclusive of service users/citizens (beneficiaries), local third sector partner agencies & cost benefit analysis(s) undertaken about the ‘value for money’ component of the project, overall. The evaluation will also build upon the initial conclusions from the previous annual Interim Reports produced in 2017-2018, 2018-2019, 2020-2020 by the evaluation team, associated with SHUSU. It will focus upon achievements and, also, recommendations for future sustainability