Multi-triage: A multi-task learning framework for bug triage

Abstract Assigning developers and allocating issue types are two important tasks in the bug triage process. Existing approaches tackle these two tasks separately, which is time-consuming due to repetition of effort and negating the values of correlated information between tasks. In this paper, a multi-triage model is proposed that resolves both tasks simultaneously via multi-task learning (MTL). First, both tasks can be regarded as a classification problem, based on historical issue reports. Second, performances on both tasks can be improved by jointly interpreting the representations of the issue report information. To do so, a text encoder and abstract syntax tree (AST) encoder are used to extract the feature representation of bug descriptions and code snippets accordingly. Finally, due to the disproportionate ratio of class labels in training datasets, the contextual data augmentation approach is introduced to generate syntactic issue reports to balance the class labels. Experiments were conducted on eleven open-source projects to demonstrate the effectiveness of this model compared with state-of-the-art methods.