Experience with user-centred requirements engineering

This paper describes the application of human–computer interaction (HCI) principles and methods to requirements engineering in a case study development of a visualisation tool, ADVISES, to support epidemiological research. The development approach consisted of scenario-based design and analysis of the users’ tasks and mental model of the domain. Prototyping and storyboarding techniques were used to explore design options with users as well as specifying functionality for two versions of the software to meet the needs of novice and expert users. Application of HCI functional allocation heuristics to guide system requirements decisions is explained. An evaluation of the prototype was carried out to assess the extent to which the expert model would support public health professionals in their analysis activities. The results of the design exploration requirements analysis study are reported. The implications of scenario-based design exploration, functional allocation and software architecture are discussed.