Assessing collective intelligence in human groups

This chapter summarises the research on collective intelligence (CI) in human groups over the last ten years. It describes key factors that lead to development of CI in human teams and discusses the approach taken to measuring it. It also examines different task taxonomies, including the McGrath Group Task Circumplex, and looks at the nature of interdependence in CI. Newer research on enhancing CI is explored, including possible roles for artificial intelligence (AI). The chapter discusses how these approaches could provide useful directions for shaping and evaluating AI, and particularly artificial social intelligence, for enabling teamwork in more complex settings.