Methodological proposal for psychological approach of health providers to people in isolation centers by COVID 19

RESUMEN Fundamento: los proveedores de sistemas y servicios de salud necesitan brindar una atencion integral a las personas en vigilancia epidemiologica por la COVID-19 Se requieren tecnologias para la intervencion que faciliten y mejoren el acompanamiento, la conduccion, el sosten y el alivio del malestar psicologico a ese grupo de pacientes Objetivo: proponer una metodologia para el abordaje psicologico de los prestadores de los servicios hacia las personas en vigilancia epidemiologica por COVID 19 en la provincia de Cienfuegos Metodos: trabajo de investigacion y desarrollo, realizado en el Departamento de Psicologia de la Facultad de Ciencias Medicas de Cienfuegos Se emplearon metodos del nivel teorico y empirico, entre estos ultimos el de criterio de expertos, constituido por ocho profesores que cumplian los criterios de seleccion A cada experto le fue entregada la propuesta y un cuestionario confeccionado al efecto que agrupaba ocho criterios a evaluar Las respuestas se procesaron cuantitativamente, a traves de conteo y por su representacion porcentual, ademas se calcularon la media y la desviacion estandar Resultados: los expertos consideraron que existia coherencia entre las etapas, consistencia entre sus instrumentos de indagacion y los de intervencion oportuna, ademas de pertinente e idonea asi como de gran utilidad para los proveedores Conclusiones: la propuesta metodologica ostenta los requerimientos estructurales y funcionales que le imprimen el sello de calidad para los fines que se elaboro Es un instrumento que puede ser perfeccionado a medida que su uso se extienda ABSTRACT Foundation: providers of health systems and services need to provide comprehensive care to people in epidemiological surveillance by COVID-19 Technologies are required for an intervention which facilitate and improve the accompaniment, driving, support and the relief of psychological discomfort to this group of patients Objective: to propose a methodology for the psychological approach of service providers to people in epidemiological surveillance by COVID 19 in the Cienfuegos province Methods: research and development work, conducted at the Department of Psychology of the Cienfuegos Faculty of Medical Sciences Methods of the theoretical and empirical level were used, among the latter expert criteria, composed by eight professors who met the selection criteria Each expert was given the proposal and a questionnaire prepared for this purpose which grouped eight criteria to be evaluated The responses were processed quantitatively, through counting and by their percentage representation, and the mean and standard deviation were also calculated Results: experts considered that there was coherence between stages, consistency between their instruments of inquiry and those of timely intervention, as well as pertinent and suitable as well as very useful for providers Conclusion: this methodological proposal shows structural and functional requirements which print a quality seal for the purposes it was developed It is an instrument that may be improved as its use expands