Rheinbahn AG's Latest Contribution to Sustainability. Bus and Rail Travel Companions: Providing Assistance as Part of Dusseldorf's Passenger Support Service

Rheinbahn AG has a long-standing commitment to sustainable business practices. This article describes one program that demonstrates the company's social involvement. The company has developed as assistance scheme for passengers with reduced mobility in the city of Dusseldorf. The 20 members of the assistance team help passengers in a variety of ways, from boarding and alighting to operating automatic ticket machines. The service has been extremely popular with customers.