A Worker-Centric Design and Evaluation Framework for Operator 4.0 Solutions that Support Work Well-Being

Future factory work is developing towards knowledge work, making it more demanding but also more enriched and flexible. The change described as Operator 4.0 has high potential to increase work well-being but it will require careful design of future factory tools and work practices focusing on the worker point of view. We introduce a design and evaluation framework that supports design, evaluation and impact assessment activities that target at Operator 4.0 solutions with a positive impact on work well-being.