Exploring Globally Inclusive Online Collaboration for Indian and Finnish Schoolchildren

2019 
We present our exploratory work on globally inclusive online collaboration for schoolchildren in India and Finland, using CityCompass, an online virtual navigational application for conversational language learning. User studies with Indian children, who collaborated with a Finnish researcher, showed several barriers towards communication and collaboration, including issues from limited access to computers and gaming to socio-cultural effects of a large power distance and face-saving. By adding a dramatized scenario, the Bollywood Method, these barriers were reduced. Next, we replicated the study with Finnish children, who collaborated with an Indian researcher. Here, previous computer and gaming experience reduced the motivation towards communication. In this paper, we present studies conducted in Finland, compare it with the Indian ones, and discuss opportunities for inclusive collaboration between Indian and Finnish children. Overall, our findings indicate that online collaboration is affected by differences in computer skills, video gaming experience, and socio-cultural communication norms.
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