Control de calidad en sistemas crowdsourcing: un mapeo sistemático

The web 2.0 have been easing the implementation of an effective model denominated crowdsourcing to find solutions for given situations. This model pretend to take the advantages, capacities and proficiency of a group of people (from few ones to thousands of peoples) to solve some tasks. The crowdsourcing is not a new concept, but thanks to information and communications technologies (ICT) it is evolving in the same way as the new ICT have been develop and applied. Currently, the crowdsourcing is using in data acquiring process and information generation, establishing a new perspective in the knowledge management field. The present work shows the results of a systematic mapping did to literature review, with the purpose to recognize or learn about several proposed mechanisms to ensure quality results within crowdsourcing systems and research opportunities around this topic.