Demographic Differences, Causes and Impact of Workplace Production Deviance on Organizations: An Empirical Study on Non-Punctuality of Employees in Service Cluster

Production deviance such as employee non-punctuality, taking excessive breaks, absenteeism etc., is considered as less severe than other types of deviances. Though it would not be wrong to say that maybe production deviance is one of the most ubiquitous kinds of deviance present in almost every type of organizations irrespective of its size, operations and location. Therefore, its impact is much more severe than what is generally perceived by the researchers. Purpose - The purpose of this paper is to examine the various related causes and impact on organizations of workplace production deviance - especially related to lateness of arrival at work by employees. The reasons why people engage in such behaviors are explored and possible recommendations to overcome this problem are proposed herewith. Design/Methodology/Approach - A literature review on current and earlier researches on same and similar areas was conducted followed by the designing of a self-report questionnaire and its empirical analysis. Result - Tests employed in current research suggested that there is not much of the significant difference between the type of gender, age-group and other demographic variables on employee non-punctuality. Conclusion - Findings of this research suggests that frequent late arrival or absenteeism is an indicator that the employee may be losing the interest in the current job/position and may/will eventually quit the job in future. Hence measures as suggested in this research shall be taken to solve this grave issue of non-punctuality which constitutes the part of production deviance.