Communication Skills for Medical Professionals: Perspectives from the Middle East

Communication is defined as a two-way process involving speech, writing or non-verbal means that aim to create shared interpretation for those involved [1]. Effective communication between health professionals and patients is the key ingredient to a safe, and quality healthcare system [2]. It is also responsible for building a satisfactory and conducive relationship between all stakeholders of the healthcare system. Between doctor and patient, it helps in building rapport, improving patient satisfaction, coping with prescriptions, and ensuring desired positive outcomes. On the other hand, effective communication between health professionals (doctors, undergraduate and post-graduate trainees, nurses, auxiliary medical staff) helps in building safe, trustworthy, supportive, and professional working environment [3].